Students are required to obtain an official VCU student e-mail account within one week of the beginning of their first semester of enrollment. Students are responsible for reading in a timely fashion university-related communications sent to their official VCU student e-mail account. The Office of Financial Aid uses e-mail to provide financial aid information, to request documentation to support financial aid application data and to provide financial aid application status and award information. Information on how to set up an account is available online at ts.vcu.edu/askit/email.